Information about warranty & returns
You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited for the full order amount including shipping costs. Only the cost of return from your home to the store are for your own account. If you use your right of withdrawal, the product with all accessories and – if reasonably possible – in its original condition and packaging will be returned to the entrepreneur. To make use of this right, please contact us at firstname.lastname@example.org. We will then refund the order amount due within 14 days after notification of your return provided that the product has already been received in good order.
You must return the goods to us or hand them over to us immediately, but no later than 14 days after the day on which you notified us of your decision to withdraw from the contract. You are in time if you return the goods before the period of 14 days has expired.
Our products can only be returned or exchanged with a refund of the full purchase price if they have not been used and are returned complete including accessories. The products should, if reasonably possible, be returned in the original packaging.
Packaging box must also be in good condition for a refund of the full purchase price.
We fully support our products and do our best to deliver them to you in the best condition. Yet it happens that a product may break down due to transport or that there is something else wrong with it so that you can claim warranty. Legally, you are obliged to report this to us within two months after you have discovered the defect. If the defect is within the warranty period of 1 year, we will take care of repair or replacement.
+31 850 04 15 73
KvK nummer: 74283553
BTW nummer: NL002360221B17