1. Popular questions

The quality of our products is our top priority.

We take great care to ensure that all of our tools for muscle recovery are made to the highest standards.

We use only the best materials and the most advanced manufacturing techniques to ensure that our products are durable, effective, and safe to use.

We also subject our products to rigorous testing to ensure that they meet our high quality standards before they are released for sale.

We take pride in offering products that are of the highest quality and we are committed to continuing to produce products that meet or exceed our customers' expectations.

Please watch the video above to see our products in action, but in short, the quality of our products is our top priority.

We take great care to ensure that all of our tools for muscle recovery are made to the highest standards.

We use only the best materials and the most advanced manufacturing techniques to ensure that our products are durable, effective, and safe to use.

We also subject our products to rigorous testing to ensure that they meet our high quality standards before they are released for sale.

We take pride in offering products that are of the highest quality and we are committed to continuing to produce products that meet or exceed our customers' expectations.

You can see customer reviews for our products on various online platforms, including Amazon, Bol, and trustpilot.All of our reviews are based on real valid customer experience.

Your FitGun products includes a one year warranty for any manufacturing defects. If your product fails within one year from the date of purchase due to a defect in material or workmanship, we will repair or replace the product free of charge after our expert technicians inspect the device! We will also cover the shipping costs if you need to send your device back to us for a repair.

This warranty excludes:

(a) Damage caused by accident, abuse, mishandling, or transport
(b) Units taken out of Europe
(c) Units subjected to unauthorized repair
(d) Units not used in accordance with FitGun care instructions
(e) Damage exceeding the cost of the product
(f) Deterioration of the delivered product resulting from abnormal storage and/or safeguarding conditions on the client’s premises
(g) Products taken apart or repaired by anyone other than an authorized service representative
(h) Failure to provide the dated proof of purchase, and serial number on your device
(i) Products purchased from an unauthorized retailer.

If anything happens, please contact us here. Please do not try and repair the unit yourself, as this will void your warranty.

2. Order & shipping information

We offer almost every payment method out there: Klarna, Visa, Mastercard, IDeal, Bancontact.r

Shop now, pay later with Klarna. We’ve partnered with Klarna to give you a better shopping experience. It’s smoooth and simple. Klarna helps you elevate your shopping game. When you choose Klarna at checkout, you’ll get the option to shop now and pay later for your purchase. It's shopping the way it should be. Effortless, safe and fun.

Pay later: make your purchase today and start enjoying what you’ve ordered right away. Pay up to 30 days later and enjoy payment empowerment and peace of mind. No interest. No fees. 

If you provided an incorrect address, please email us as soon as possible at

support@fitgunrecovery.com

Then we will try to adjust the address in our system as soon as possible. Because we have a very fast delivery time, it is important to contact us quickly.

You will receive a track & trace email when the order is send out.

If you did not receive a track & trace code, please email us at support@fitgunrecovery.com. We always respond to our customers within 30 minutes - 1 hour.

We are just as excited as you are to receive your new product. We work closely with our carriers, including UPS, DHL, Bpost, and others, to ensure that you receive your order as quickly as possible.

Our products are shipped directly from our warehouse. Please allow 4-8 business days for the processing and shipping of your international order.

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FitGun ships to every European country. Fill in your destination and you we calculate the shipping prices for you.

3. General questions

Yes we work with brand ambassadors. If interested please email support@fitgunrecovery.comWe will contact you as soon as possible to discuss our conditions.

No! All products are made to adhere to professional and people who simply want to live a pain-free life.

So, if you have muscle pain problems then our products can help you out.

Our products come with an instruction manual and through the mail you will receive an ebook with more tips & tricks about the products.

The ebook also describes other aspects of muscle recovery and muscle relaxation. This way you are fully prepared to use your FitGun product.

There are several reasons why FitGun stands out from the competition:

- Our commitment to producing the highest quality products is unmatched in the industry. We are dedicated to using the best materials and construction techniques in the production of our tools, ensuring that they are reliable, effective, and durable.

- Our customers rave about our products, with many giving us glowing reviews on Amazon and other platforms. This is a testament to the effectiveness and value of our tools.

- We offer a 1-year warranty on all of our products, giving our customers added peace of mind when making their purchase.

- For over 5 years we are constantly striving to improve and innovate, and we are dedicated to providing our customers with the best tools and support possible.

Product questions

FitGun Massage Gun

We recommend using the massage gun for a minimum of 30 seconds to a maximum of 1 minute per muscle group. The massage treatment does not have to be long, as long as it is effective and to achieve the best results we recommend using the massage gun for a maximum of 1 minute on 1 muscle group. The more often you use the product the more relaxed and better supplied your muscles will be. This will ensure that you avoid injuries, you recover faster after a sporting activity and you can control tense muscles

The Massage Gun is equipped with 1-5 intensity levels where level 1 can already be sufficient for beginners. If you are a professional athlete and have experience with massaging then we recommend gradually increasing the intensity. Let your body be the guide and listen to your body.

Percussion massage can sometimes be experienced as painful. But this has mainly to do with the fact that the muscles being massaged are very tense. It is important to let the body get used to this massage method, so the brains get stimulated so that the muscle will find more relaxation. Advice here is to start at a low intensity when you feel that it hurts.

Percussion massage is a massage system that uses a throbbing mechanism to deliver throbbing punches to the muscle and muscle tissue. These powerful knocks can allow the muscle tissue (which is normally very stiff in athletes and people with heavy work/office work always) to relax and drastically improve blood flow. Through this evolutionary massage method, athletes can get more out of muscle recovery and any muscle can be brought into relaxation.

- Can help reduce muscle soreness and stiffness
- May improve range of motion and flexibility
- Can aid in the recovery of muscle strains and injuries
- Can help alleviate muscle tension and pain
- May improve circulation
- Can help reduce stress and promote relaxation
- Can be used on various parts of the bodyMay be a convenient and effective way to self-massage
- Can be used as part of a regular fitness routine to enhance performance and prevent injuries

You can safely use the massage gun during pregnancy. Be sure to avoid body parts such as the abdomen and chest. Back pain is common in pregnant women and the massage gun is good for that. Ask your partner to massage your lower back on a low setting. 30 seconds to 1 minute should be enough to relieve your lower back of your pain.

We have listed the differences between our massage guns. Via the button below, you can check which massage gun best suits your needs.

FitGun Air-C Pro Recovery Boots

Our advice is to use the massage device at least 3 times a week. This is because the importance of improved blood circulation increases with age. Air compression massage is only effective when used frequently, so we recommend at least 3 times a week.

The FitGun Air-C Pro fits everyone. This is because it is equipped with Velcro which can be custom adjusted by body height and width.

Compression massage can sometimes be experienced as unpleasant. The air pressure can be quite strong, causing you to experience high pressure on your legs/feet. However, this powerful air pressure is also necessary to achieve the right result. Through the massage fluids and waste products are removed from the body faster resulting in a relaxed and free body.

- Reducing muscle soreness and stiffness in the legs
- Improving circulation in the legs
- Helping to alleviate muscle tension and pain
- Enhancing flexibility and range of motion in the legsImproving recovery from muscle strains and injuries in the legs
- Simulating relaxation and reducing stress
- Being a convenient and effective way to self-massage the legs

FAQ

Check out the most common questions our customers asked.

Still have questions?
 Contact our customer support.

Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h