Are you about to get a massage and wondering why your massage gun isn't working?
Or maybe you're a massage therapist attending to a client and your massage gun isn't working as it should.
Whatever your situation, Fusion is here to help.
These widely popular devices provide exceptional percussive therapy that helps to relax and soothe sore muscles for a better, more restful experience.
But as with any electronic device, massage guns can be susceptible to a range of technical issues that may prevent them from working as they should.
So, what are some of the most common issues that can occur with massage guns? And what steps can be taken to troubleshoot and fix them?
That's what we'll be exploring in this article.
From possible reasons as to why your massage gun isn't working to how to fix the issue, we'll cover it all.
Let's dive right in!
Common Reasons Why Your Massage Gun Is Not Working
From dead batteries to a faulty power supply and more, there are several reasons why your massage gun may stop working.
Let's explore some of the most common issues and how to fix them.
The battery is low
A primary reason why a massage gun may stop working is because it has a low battery level.
Many of the latest models, like the Fusion Elite come with Lithium-ion rechargeable batteries that need to be regularly charged in order to remain operational. Possible reasons as to why your massage gun may run out of juice include not having enough time to charge it before use or simply using the massage gun for long periods of time.
Whatever the case, having a massage gun with no battery life can feel like a nightmare. Keep scrolling to learn how to solve this issue.
It's got a faulty power switch
A second reason why your massage gun may not work is because of a faulty power switch.
The power switch, in this case, is the button that you press to turn the massage gun on and off. If it's not functioning properly, then it would be impossible for your device to run at all. Possible causes include anything from a defective switch to dust and dirt buildup.
In any case, you should have it checked and fixed by a professional as soon as possible.
Massage attachments are bad
If you are a regular user of massage guns, then you might be familiar with the various attachments that come with them.
These attachments can range from ball heads to flat ones, depending on how specific your massage needs are. But if the attachment is loose or not properly attached, then it can lead to your massage gun either not working at all or functioning erratically.
This is because the head of the massage gun needs to be firmly in place for it to operate correctly.
It's got a dead battery
While a low battery may cause your massage gun to stop working, a dead battery may present an entirely different issue.
A dead battery is one that has been completely drained and does not hold any charge at all.
In such cases, the massage gun simply won't turn on or respond to commands. So you can imagine how inconvenient this can be.
Factors that can lead to a dead battery can range from simple things like overcharging the battery to more serious potential issues like a faulty power cord.
You've wrongly inserted the battery
One of the most common causes of massage gun failure is if you've wrongly inserted the battery.
Many massage guns come with a replacement battery that needs to be inserted correctly in order for it to function properly. If the battery is inserted incorrectly, then it probably won't work.
While wrongly inserting a battery may seem rare, it can actually be quite common. Be sure to double-check that the battery is correctly inserted each time you use your massage gun.
Its speed settings are bad
A major benefit of a massage gun is that you can adjust the speed and intensity according to your preferences.
But sometimes, this feature may not work as it should, leading to more general issues with your massage gun. The most common problem here is when the speed or intensity settings feature gets stuck, making it impossible for you to adjust the settings as needed.
This is usually caused by a malfunctioning switch or if the settings have been accidentally adjusted and locked in place by mistake.
It's got a faulty circuit board
Another possible reason why your massage gun may not be working properly is due to circuit board damage.
The circuit board is the small computer chip inside the massage gun that controls all of its functions and settings. If it's damaged in any way, then it can lead to problems like erratic speeds or no power at all.
Fortunately, circuit board damages are rarer compared to other issues, but this doesn't mean they can't happen. Reasons why a circuit board may be damaged include physical damage to your handheld device or exposure to water or dust.
The motor is bad
Next on our list is motor or internal component damage.
Like all other electronic devices, massage guns can suffer from internal damage caused by improper handling or usage. This can range from something as simple as the power switch malfunctioning to more serious issues like a faulty motor or damaged parts.
With faulty motors, making use of a massage gun can be impossible, as the device won't respond to commands or turn on at all.
Your device is overheated
Making use of a massage gun can also be hampered if the device overheats.
This is due to the fact that solid massage guns utilize powerful motors, and vibrations can generate a lot of heat as they work. So, if you're using a deep tissue massager device for too long or with too much force, it may overheat and shut down.
In such cases, the device won't respond at all until it has cooled down completely.
It has a product defect
While rare, it's always possible that your massage gun may not be working as intended due to a product defect.
When purchasing any electrical device, there is always the risk of getting a faulty device due to manufacturing or design errors. Such defects can include things like faulty wiring, loose connections, and malfunctioning components.
If this happens, there’s a good chance that your device won’t work or will break down quickly.
These are just a few of the common reasons why a massage gun may stop working.
Whether yours is having an issue with the battery, power, overheating, or something else, keep scrolling to learn just what steps you can take to get it fixed.
What To Do When Your Massage Gun Is Not Working
With a wide range of issues that can cause a massage gun to not work, taking the right steps to get it fixed is key.
Let's explore just how you can do this.
Fixing battery issues
Taking time to fix battery issues is essential to ensuring that your massage gun is able to work properly. Here are a few steps to help you with this:
Charge the battery
First on our list of troubleshooting tips for a massage gun is to charge the battery.
As we've already explored, a low battery charge can cause your massage gun to stop working because it won't have enough power to operate. So, a simple step you can take to fix this issue is to charge the battery.
Some massage guns can be charged using a power cord, while others have to be plugged into a wall outlet. Make sure you read the instructions that come with the device before attempting to charge it with a compatible charger.
If your massage gun still doesn't turn on after charging the battery, then it's likely that the battery may be faulty or dead.
In such cases, a battery change is key. Many affordable massage guns come with removable batteries, so you can easily replace them at home. However, if yours doesn't come with a removable battery, you'll need to take it to a qualified technician to get this done.
You can also check with the manufacturer to see if they offer any kind of warranty coverage or repair services.
Troubleshooting power issues
Power issues are one of the most common problems people face when using massage guns. Here are a few steps you can take to fix them:
Fix the power switch
Imagine you're trying to turn on your massage gun, but nothing is happening.
In such cases, it's possible that the power switch may be faulty, just as we've already explored. So, a first step you can take is to take the time to repair or replace the power switch.
Again, if you're not confident doing this yourself, it's best to take the device to a qualified technician who can do it for you. This will ensure that the device is safe to use.
Ensure the power cord wiring is securely in place
If the power switch seems to be in place but the device still won't turn on, then it may be due to a loose connection or faulty power cord.
A loose connection can easily be fixed by simply tightening the power cord. However, if you see any signs of damage or fraying on the power cord, replacing it is the best option. Replacing a power cord is relatively easy and can be done at home.
You can also take the device to a qualified technician who can do it for you.
Replace faulty or worn-out attachments
If you find that the massage gun is not working due to a faulty or worn-out attachment, then taking steps to fix it is the best way to go.
Follow these steps for the best results:
Check if the attachments are securely placed
Checking if the attachments are securely placed is an important step in determining why your massage gun is not working. If the attachments are loose or not properly secured, this can cause the device to not provide the desired level of massage.
Start by turning off the device and disconnecting it from any power source. Then, carefully inspect the attachment you're using and see if it's properly fitted in place.
If not, adjust the attachment accordingly until it fits securely.
Replace any worn-out or faulty ones
A second step you can take to ensure your massage gun works properly is to replace any worn-out or faulty attachments.
Sometimes, overuse or wear and tear can cause an attachment to become loose or broken. If this is the case, then replacing it is the best way to go. Be sure to get an attachment that's compatible with your device so you don't damage it further.
You can easily purchase these online or contact the manufacturer to get assistance.
Examine your device's speed settings
Experiencing trouble with the speed or intensity settings of a massage gun is one of the most common issues that users encounter.
Fortunately, there are certain steps that you can take to fix this. Some of them include:
Adjust the speed settings
The first step to fixing your massage gun is to make sure the speed and intensity settings are adjusted properly.
Check the manual that came with your massage gun for instructions on how to do this. Sometimes all you need to do is adjust a few knobs or buttons, and you should be good to go. If the issue persists, then it may be time to move on to other steps.
Check if the massage gun has a safety lock or child lock feature that may be activated
While it's not a common problem, some massage guns may come with a safety lock or child lock feature that can be activated by accident.
This prevents the device from being used even if the settings are properly adjusted. If your massage gun has this type of feature, make sure to check the manual for instructions on how to disable it.
You can also search online for videos or tutorials that can help you understand how to use the safety lock and properly adjust it.
Try resetting the device
If adjusting the speed and intensity settings or checking for a safety lock doesn't resolve the issue, then it may be time to try resetting the device.
With some electric-powered devices, this can be as simple as disconnecting and reconnecting the power cord after a few minutes. However, with others, you may need to press a reset button that is usually located on the device itself.
Again, refer to your device's manual to know exactly how to reset it. If you can't seem to find it, you can always reach out to the device manufacturer to get assistance.
Troubleshooting circuit board issues
With circuit board issues, using a massage gun can practically feel like a lost cause. But this doesn't mean that you should give up since there are certain steps that you can take to attempt to fix the problem yourself.
Clean the circuit board
You're probably wondering what cleaning the circuit board has to do with massage guns.
Well, dust and dirt can build up on the circuit board over time, which can cause it to malfunction.
So, cleaning the circuit board is the first step that you should take when attempting to fix this issue. Use compressed air to blow away any dust and dirt from the board before reattaching it in its place.
You'll want to be careful when doing this so you don't damage the board any further.
Check for loose connections
Checking for loose connections is another important step in troubleshooting circuit board issues with a massage gun.
Start by disconnecting the device from any power source and carefully inspecting the wiring to see if anything has come loose or broken. Be sure to also check the circuit board itself for any signs of damage, such as burn marks or corrosion.
If you find any loose connections, tighten them up with a screwdriver or use a soldering iron to seal them back in place.
Replace faulty components
While cleaning and checking for loose connections can help resolve some circuit board issues, sometimes it may not be enough.
If the problem persists after trying these steps, then you may need to replace any faulty components that could be causing the issue. Refer to your device's manual for instructions on how to do this, as each massage gun is different.
Alternatively, you can reach out to the manufacturer or a qualified technician who can help you with this.
Fixing motor issues
If your massage gun is experiencing motor or internal component damage, following these steps is key to getting it fixed.
Replace any broken or worn-out parts
Some of the most common problems that cause massage guns to not work correctly are broken or worn-out parts.
This could include the motor, main circuit board, power switch, and more. If any of these parts are damaged or worn out, you'll need to replace them in order for your device to work properly again.
You can easily purchase these online or through a service center. If you're unable to get replacement parts, then you may want to consider finding a qualified technician who can take care of the repairs for you.
Lubricate its moving parts if necessary
While damage to internal components is one of the most likely causes for a massage gun to malfunction, it could also be due to a lack of lubrication.
If your device has been used for an extended period of time without proper maintenance, then the moving parts may become dry, causing them to stick or jam. You can fix this by lubricating the parts as needed or every few months.
This way, you can make sure that your device works properly and lasts longer.
Replace the device itself
If all of the above troubleshooting steps fail to get your massage gun back up and running, then it may be time to replace the device.
This is especially true if your device has overheated or suffered internal damage due to improper usage. In such cases, continuing to use the device can be dangerous and may even cause permanent damage. The good news is that high-end massage guns like the Fusion Elite and Mini come with a one-year warranty period, which can allow you to request a replacement for free.
So, be sure to check if your massage gun is still covered under warranty before you go ahead and make any purchases.
Fixing overheating issues
Just as we've discussed in the previous section, overheating is one of the most common issues that can cause a massage gun to stop working.
Follow these steps to resolve the issue as soon as possible.
Replace burnout parts
Replacing burnout parts is an important step if your massage gun has overheated.
This can be done by first identifying where the device has overheated or by using a multimeter to measure the current flow of the device. Once you've located the faulty parts, you can remove them and replace them with new ones.
If you're unable to fix the issue yourself, then you may need to take your device to a qualified technician who can properly diagnose and repair it for you.
Contact the manufacturer
Recall how high-end massage guns like the Fusion Elite come with warranties?
If your massage tool has undergone some kind of damage from overheating, then you can contact the manufacturer and request a replacement or repair free of charge. This will save you time and money in the long run, as you won't have to purchase an entirely new device.
Remember, using this card only plays out when your device is still covered under warranty.
Troubleshooting product defects
While massaging guns are generally reliable devices, they can sometimes experience product defects that cause them to stop working.
Take these steps to troubleshoot them:
Reset or recalibrate the device
Resetting or recalibrating your device is a great way to resolve certain product defects. To do this, check the user manual for specific instructions regarding how to reset or recalibrate your particular massage gun model.
If you’re unable to find the instructions, you can contact the manufacturer and request help in doing so. After resetting or recalibrating your massage gun, you should be able to use it again without any issues.
Replace the defective part
If the reset or recalibration of your device doesn't work, it's possible that a defective part is causing the issue. Taking apart your massage gun and replacing the defective part with a new one can solve the issue.
Before you start disassembling your device, be sure to check your user manual for instructions on how to do so safely. Once you've taken it apart, you can replace the defective part and put your massage gun back together.
If this step sounds like too much for you to handle, you can always move on to the next step.
Contact the manufacturer for help
If you're unable to troubleshoot the product defect yourself, then you may need to contact the manufacturer for help.
The manufacturer will be able to provide you with advice on how to properly diagnose and fix the issue. They can also provide replacement parts if necessary or even replace the device if it's still covered under warranty.
Yes, massage guns also come with warranty options for protection. Take high-quality massage guns like the Fusion Elite for example. This device comes with a one-year warranty period, which should provide you with plenty of assurance in case something goes wrong.
While it can be incredibly frustrating to have a massage gun that isn't working, the good news is that there are several steps you can take to get it fixed.
Some of these can range from something as simple as a battery replacement to recharging it, to more complicated steps like replacing the power button or repairing internal damage. By following these steps, you can get your massage gun back up and running in no time.
But what if we told you that there were certain steps you could take to help prevent your massage gun from having any issues in the first place?
Precautionary Tips to Ensure Your Massage Gun Keeps Working
While taking time to fix your massage gun is important, taking precautionary steps can go a long way in ensuring that your massage gun does not have any issues.
Here are some tips to help you do this:
Read your device manual
Perhaps one of the most important steps you can take to ensure that your massage gun does not have any issues is to go through the product manual that comes with it.
Doing this will help you familiarize yourself with the features and functions of your device so that you can use it properly. So, make sure to go through all the instructions thoroughly, including warnings, cautions, and safety notices, before using the massage gun.
Models like the Fusion Elite and Mini come with detailed instructions on how to get the most out of your massage gun. This includes information about charging the device, using it on different body parts, and even how to take care of it.
You can also find out more about the device by visiting the massage gun manufacturer's website or contacting them directly.
Store your massage gun in a cool and dry place
Another simple step you can take to ensure that your percussion massager is working perfectly is to keep it in the right environment.
This means storing it in a cool, dry place away from direct sunlight and heat sources. This means avoiding leaving it in the car, on the windowsill, or anywhere else that can expose it to extreme temperatures.
By taking this step, problems related to overheating can be avoided, helping you get the most out of your massage gun without any issues. Also, ensure to store it away from any kind of moisture so that internal damage is not caused.
This means avoiding leaving it in the bathroom, near a pool, or anywhere else that can expose it to water.
Keep it clean
Do you know that keeping your massage gun clean can make a huge difference in its performance?
Yep, you read that right.
Leaving your device caked in sweat, dirt, and dust can cause damage to components that, over time, can become unrepairable. This is why it's important to take the time to clean your massage gun after each use.
You can do this by wiping down the device and the attachments with a gentle cloth or antibacterial wipe. This will help remove any bacteria and dirt that could have accumulated on its surface, ensuring that it is in top condition for your next session.
Allow it to cool before using it again
Using a massage gun can be incredibly therapeutic, but just as we've discussed before, overusing it can cause overheating and even permanent damage.
You wouldn't want your massage gun to be permanently damaged, would you?
This is why it's important to give your massage gun some time to cool down before using it again. A simple 10-minute break after 10-15 minutes of massage will go a long way in ensuring that your massage gun is not damaged due to overheating.
This will ensure that you can get the most out of your massage gun without any issues.
Don't use excessive force or pressure during sessions
While making use of a massage gun is an incredible way to relax and relieve tension in your muscles, it's important to avoid applying too much pressure or force while using it.
Excessive force can cause damage to the device as well as components like the massage head. This can make getting a massage not only uncomfortable but also cause the device to malfunction.
So, make sure to use the right amount of pressure when using your massage gun and adjust the intensity as needed.
Make sure that the device is being used within the temperature range recommended by the manufacturer.
Allow the device to cool down before using it again.
Follow the recommended charging and usage guidelines
How you charge your massage gun can have a huge impact on its performance.
This is why it's important to follow the recommended charging and usage guidelines for your device. This will help prolong the life of your device and keep it in top working condition.
For instance, Fusion models come with detailed instructions on how to charge and use them correctly. This includes information about the charging time, usage time, and even how often you should clean the device.
By following these guidelines, you can rest assured that your deep tissue massage gun will operate effectively for many sessions to come.
Frequently Asked Questions
Browse through our FAQs section to get accurate answers on why your massage gun may not be working. Whether you are looking to troubleshoot an issue or understand the device better, we've got you covered.
Why is my massage gun not working but the power light is on?
If your massage gun is powered on but not functioning properly, it could be due to a number of different issues.
One possible issue is that the battery may not be fully charged. If this is the case, try charging the device and see if that resolves the issue. Another potential cause could be a malfunctioning motor or damaged parts. In this case, you may need to open up your device and inspect it for any visible signs of damage.
If it's something you can't diagnose or fix yourself, we recommend getting in touch with the manufacturer to have them take a look at it.
Is it better to fix or replace my massage gun when it's not working?
First, what is the cause of the malfunction?
If the issue lies within physical components such as the battery, motor, or massage head, then taking steps to repair the device is likely your best option.
However, if the issue is due to a software or hardware issue, like a damaged circuit board or component, then it may be more cost-effective to simply replace the device. No matter what you decide, it's important to keep in mind that any repairs should be done by a qualified technician in order to ensure that everything goes smoothly and that your device is functioning properly.
This will help you get the most out of your massage gun for years to come.
When should I consider seeking professional help when my massage gun is not working?
When it comes to massage guns, it's important to contact customer support or seek professional help if you suspect a hardware or software issue.
This is especially true for more complicated issues that require a thorough inspection of the device and its components. A trained technician will be able to identify the source of the issue and recommend the best course of action.
What's more, customer support can provide helpful advice on how to properly use and maintain your massage gun to ensure that it stays in top working condition for many sessions to come.
What can one do if a massage gun is working but not providing enough pressure or intensity?
While powerful massage gun brands like Fusion are built for maximum performance, the odds of using a working massage gun that does not provide enough pressure or intensity are still quite high.
To fix this issue, start by ensuring your device is set to the right intensity level using the relevant buttons on the massage gun.
If that doesn't do the trick, you may need to change out the massage head for one that is more suitable for your needs. The massage head is a key component of a massage gun and can greatly influence how powerful or gentle it is.
So just be sure to choose the one that best suits your needs.
Now that you have an idea of why your massage gun may not be working, you can take the necessary steps to get it back up and running.
Common reasons why people deal with a malfunctioning massage gun include low battery levels, dead batteries, a faulty power switch, and even component damage. If you're experiencing any of these issues, make sure to address them right away and take the necessary steps to get your device back up and running.
This starts with addressing any battery or power issues while taking time to fix or replace faulty components as needed. Massage gun components that tend to wear out quickly include attachment heads, massage gun batteries, and power switches.
If you find yourself dealing with a complicated issue, make sure to contact customer support or seek professional help. This will ensure that your device is operating correctly and that you are getting the best performance out of your massage gun for many sessions to come.
While following these steps is key to getting your device back up and running, there are certain measures you can take to ensure your device is in top working condition for many years to come. This includes cleaning the device regularly, storing it in a cool, dry place, and following recommended charging instructions, among other things.
If you're looking to get the most out of your massage gun, following these guidelines should help you do just that. Reach out to us today if you have any further questions on this topic or how we can help you.